FAQs

Yes. Most MOIRE articles are made to order, allowing us to create each piece specifically for you. The estimated delivery time for each article is mentioned on its respective product page.

A limited selection of articles is available for instant dispatch. These pieces are clearly highlighted on our website.

Since most of our pieces are made to order, delivery timelines vary by article. The estimated delivery time is mentioned on the product page of each article.

We recommend reviewing the delivery timeline before placing your order, especially if you are purchasing for a specific occasion.

Yes. MOIRE ships worldwide.

If your country is not listed at checkout, please contact us via email or WhatsApp and our team will assist you with the available delivery options and shipping details.

Yes. All international orders are prepaid and must be paid in full before the order is processed.

Yes. We offer custom measurements on selected articles.

If you select the custom measurement option while placing your order, our team will contact you after the order has been placed to collect your measurements and guide you through the process.

For orders placed with the custom measurement option, our team will get in touch with you after your order has been confirmed to collect the required measurements.

Please ensure that the contact details provided with your order are correct and accessible.

Absolutely. If you are ordering for a wedding, celebration, or any other important event, we strongly recommend confirming the delivery date with our team before placing your order.

As our pieces are primarily made to order, production and delivery timelines may vary.

We will always do our best to accommodate your requirements. However, a specific delivery date should be confirmed with our team before placing your order, particularly for event-related purchases.

If your country does not appear among the available shipping destinations, please don’t worry.

You can reach out to us via email or WhatsApp, and our team will provide you with the available shipping options and delivery details.

A selection of MOIRE articles is kept ready for instant dispatch. These pieces are specifically highlighted on our website.

All other articles are made to order and follow the delivery timeline stated on their individual product pages.

If you require a particular piece in custom measurements, place your order with custom measrement selection, and our team will take your measurements once the order is confirmed.

For assistance with international shipping, custom measurements, delivery timelines, or event orders, please reach out to our team via email or WhatsApp